Refund policy
Damages, Issues and Warranties
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The products and manufacturers we offer all have a time tested quality track record and come with a manufacture warranty (Note: warranty terms vary between manufacture. See specific product manufacturer warranty) If there is an issue with a product you've purchased, please review your warranty.
Items sent back to us without first requesting a return will not be accepted.
If you need assistance please contact us at support@alohapurewater.com.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The products and manufacturers we offer all have a time tested quality track record and come with a manufacture warranty (Note: warranty terms vary between manufacturer. See specific product manufacturer warranty) If there is an issue with a product you've purchased, please review your warranty.
If you need assistance please contact us at support@alohapurewater.com
Refunds
The products and manufacturers we offer all have a time tested quality track record and come with a manufacture warranty (Note: warranty terms vary between manufacturer. See specific product manufacturer warranty) If there is an issue with a product you've purchased, please review your warranty.
If you need assistance please contact us at support@alohapurewater.com
